CCIE Pursuit Blog

August 29, 2008

Payment Now Required Within 90 Days of CCIE Lab Exam

Filed under: Cisco,Cisco Certification — cciepursuit @ 9:47 pm
Tags: , , ,

The normally dormant CCIE News and Announcements page has been a relative hub of activity.  Two announcements in two weeks.  The most recent announcement concerns a new payment policy for the CCIE lab:

Policy Change to Payment for CCIE Labs
In effort to improve the availability of CCIE lab exams Cisco has updated the CCIE lab payment process.

On September 6, 2008the payment policy for CCIE labs will be as follows:

Payment in full is due 90 days (calendar) prior to your lab date. Payment must be received to confirm your date. After 90 days refunds will not be available for cancelled lab dates.

The change in this policy will allow for lab seats to be open in a timely manner and create more desirable time frames.

If you have questions or want to confirm you are within the 90+ day window please contact customer support.

This is a good change in that it will open up more lab dates within 90 days.  Right now you can schedule a lab exam without having to actually make payment until 28 days before your date.  This usually means that there are dates available within 28 days because of candidates dropping or changing their date before actually paying Cisco.  This change moves that date to 90 days out.

The only downside to this change is that you can’t cancel your lab date after the 90 day mark.  This is not really too big of a negative as it will force candidates to be more cautious (and realistic) in scheduling their lab date.

I still think that Cisco should require payment when a lab is booked but this is a step in the right direction.


  1. i believe that it is a welcome development meaning “NO GOING BACK”
    once you have booked the lab then work towards it or forfeit the pay.

    more lab dates would be free now

    Comment by nwachonky — August 30, 2008 @ 3:28 pm | Reply

  2. Hmmm… nice policy… Maybe this will stop all those GroupStudy topics: somebody want to change dates with me?! Cool!

    Caue Wailemann

    Comment by Caue Wailemann — August 30, 2008 @ 7:05 pm | Reply

  3. Only problem with this is, it means that you may have to wait 4 or 5 months to take your second attempt, as people will simply no show exams rather than cancel with no refund. If you have taken time off of work to study 8 hours a day, it’s hard to keep that focus for 7 to 8 months straight.

    I think that it will not help to free up dates, I think it will simply mean empty seats in the labs, as people now have no incentive to cancel since they can’t get their money back.

    Comment by Matt — September 22, 2008 @ 2:39 am | Reply

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